Need help with ForgeLift? We're a small team and read every message.
Email us at support@sanman.app
We typically respond within 1–2 business days. Please include your account email and a description of the issue (and your device/iOS version if it's a bug).
Common topics
- Account & sign-in — trouble signing in, resetting a password, or updating your email.
- AI program generation — questions about how programs are created or adapted to your logged workouts.
- Subscriptions (ForgeLift PRO) — billing is handled by Apple. Manage or cancel any time in Settings → Apple ID → Subscriptions on your device. For refund requests, use reportaproblem.apple.com.
- Your data — you can export or delete your account and all associated data from within the app (Settings → Delete account), or by emailing us.
- Bug reports & feedback — tell us what happened and what you expected; screenshots help.
Health & fitness disclaimer
ForgeLift provides fitness and educational information only and does not provide medical advice, diagnosis, or treatment. Consult a qualified professional before beginning any exercise program.